HOW TO BE SOCIABLE
Hello and goodbye
TIP 1 When you start a conversation try to reply in a way that develops the conversation.
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First phrase |
Reply |
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How are you? |
Fine thanks. And you? You’re looking well. |
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Nice to see you again. |
Nice to see you too. How are you? |
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It’s been a long time, hasn’t it. |
Yes, I think we last met two years ago in Moscow. |
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Nice weather today, isn’t it. |
Yes, lovely. I hope it stays like this for the weekend. |
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Terrible weather,isn’t it. |
Yes, awful. I think it’s rained every day since I arrived. |
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That’s a nice shirt / blouse. |
Thanks. I bought it from Harrods. |
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This coffee is a bit weak. |
Yes, it is. Not like the coffee you get in Italy. |
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Did you get the report I sent you? |
Yes, I did, thanks. It was very useful. |
Saying goodbye
Useful phrases:
- I guess I should be going.
- Well, I really must go now.
- I’m afraid I must be going, I’ve got a long day tomorrow.
- It’s been nice meeting you. Have a good trip, and give my regards to Mr. B
- It was nice meeting you. I think we had a very useful meeting.
Showing interest
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Showing attention Echo questions Echo words
Wh- questions |
Right. Sure. Yes. Yeah. Yuh. Mhm. Uhuh. |
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Did you? Are they? Was it? |
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Five hundred? Six months? All over the world? |
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So what happened? Why was that, then? How did you feel? |
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1. Interest 2. Pleasure 3. Agreement Personal response 4. Sympathy to express: 5. Surprise 6. No surprise
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Really? That sounds interesting. Really! Fantastic! Great! Exactly. Of course. Sure. How awful. What a pity. Poor you. No! That’s strange! Good heavens! Mhm. I’m not surprised. |
Examples:
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Mr. A |
Mr. B |
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I’ve just come back from France. |
Have you? Where did you go? |
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Mary went into hospital again. |
Again? What a pity. I must go and visit her. |
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We’re thinking about getting a bigger flat. |
Are you? Where are you moving to? |
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Michael’s looking for a new job. |
Mhm. I’m not surprised. |
Making a personal comment
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You are uncertain It seems that… Presumably… Apparently… Your next comment is surprising As a matter of fact… Actually… Strangely enough Your next comment is obvious Of course, … Obviously… Clearly… You had some good / bad fortune I’m pleased to say that… Unfortunately… Luckily… You are being honest Actually…To be honest… Frankly… Something is confidential Please don’t repeat this, but… Between you and me… |
Examples:
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Mr. A |
Mr. B |
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Did you find the restaurant I told you about? |
Luckily, the taxi driver knew here it was. |
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The new model is a big improvement. |
Of course, it’s a little more expansive. |
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Did you go to Frankfurt Trade Fair? |
Unfortunately, I didn’t go this year. |
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Do you think she’ll get the new job? |
To be honest, I don’t think so. |
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How did he react? |
Actually, he seems to be quite angry. |
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Why did they move Mary out of the Sales Department? |
Between me and you, she asked for a transfer. |
Thinking time and turn-taking
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Gaining time to think Well… you know,… Explaining what you just said I mean… Well, … Saying something surprising Actually,… In fact,… Going back to previous topic So,… Anyway,… Saying something isn’t worth worrying about Still,… Changing the topic So,… By the way,… Anyway,… Closing a topic by summarizing in a few words Anyway,… Showing you want to end a conversation Anyway,… (followed by a long pause) |
Offering help
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Can I carry your beg for you? Shall I give you a lift? May I help?
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Accepting Yes, please. If it’s not too much trouble. Thanks very much. I’d appreciate that. Yes, thank you. That’s very kind. |
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Do you want a hand? Do you want me to take a copy for you? Would you like me to call your office? Shall I call you a taxi? Would you like me to carry your bag? Do you need help getting an outside line? |
Refusing That’s very kind of you, but I can manage. Thank you very much, but there’s no need. No thanks, it’s all right. No thanks, I’d prefer to walk. Thanks. It’s not very heavy. I think I can manage. I just press 9, don’t I? |
Saying yes
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Positive reply Is this your first visit to Budapest? You speak English, don’t you? |
Yes, it is, I didn’t expect to see so many tourists. Yes, that’s right, although I’m not fluent. |
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Agreeing It’s really cold today. Japanese is a difficult language. |
Yes, it is, isn’t it. It’s freezing. Yes, it is probably one of the most difficult languages. |
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Accepting an offer of help Do you want a hand? Would you like me to carry those? |
Oh, thanks very much. I’d appreciate that. Oh, that’s very kind of you. |
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Giving permission Can I have another cup of coffee? Could I use your phone? |
Of course. Help yourself. Certainly. Please go ahead. |
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Emphasis Will you let me know by next week? |
Yes, of course. |
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Passing an object Is the dictionary over here? |
Yes, here you are. |
Saying no
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Negative reply Is this your first visit to Moscow? You speak German, don’t you? |
No, it isn’t, actually. I was here last year. No, I’m afraid not. |
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Disagreeing Your brother’s quite you, isn’t he. She seems happy in her new job. |
Do you think so? Really? I’m not so sure about that. |
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Refusing an offer of help Do you want a hand? Would you like me to carry those? |
No thanks, I can manage. No, it’s all right, thanks. |
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Refusing a request Could you give me a lift to the station? Can I pay in cash? |
Actually, it’s a bit inconvenient right now. I’m sorry, but it’s against company policy. |
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Emphasis Will there be ant delay? |
No, of course not. |
Cultural hints:
- Different cultures stand apart at different distances while speaking: about one arm’s length in America and Northern Europe, just over this in Japan and just under this in Latin America and Southern Europe. Arabs stand even nearer.
- In America eye contact establishes directness and sincerity. In Latin America and Sothern Europe eye contact is important to establish trust, and eyebrow raising is used frequently for surprise, disagreement etc. Japanese find direct eye contact rude, and look to the side while listening and down while speaking. Sideways glances are used to check understanding and signal that a turn is finished.
- Social conversations in Latin America and Southern Europe are personal, full of expressions of hospitality and questions about your family. Americans also talk freely about personal life.
- In Japan and south-east Asia personal questions are not common. Social conversation is more an exchange of monologues, with a silent reflection showing respect for the other person’s comments.
- Корпоративное обучение
- Русский как иностранный
- Russian as a foreign language
- Обучение специалистов
- Бизнес-тренинги
- Часто задаваемые вопросы
- Курсы иностранных языков
- Дистанционное обучение
- Переводы
- Тестирование персонала
- Экскурсионное обслуживание
- Russian for foreigners

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